Homenew – Vertex Global Services

Beyond Outsourcing

Unstoppable

Empowering your business with innovative solutions and transforming challenges into success stories!

Where Innovation Meets Excellence!

At Vertex Global Services, we empower businesses to grow smarter, faster, and stronger by delivering agile, future-ready solutions. Our mission is to be a trusted strategic partner for organizations aiming to transform, scale, and succeed in an increasingly dynamic global landscape.

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Our presence

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Supported Globally

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Handled in 2024

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Industries

Served Globally

Our Solutions

CX Management

We offer a comprehensive suite of Customer Experience services

Analytics Support

We leverage expertise and data for actionable insights that fuel growth

Managed Services

End to End HRO solutions to streamline your business

BIM & CAD

Empowering Architecture, Engineering, and Construction firms to work smarter

Generative AI

Intelligence and AI to power smarter, future-ready businesses.

Agent Assist

Empowering agents with real-time AI insights for faster, smarter support.

Transforming businesses around the Globe

At the heart of Vertex Global Services lies a powerful vision to enable businesses to scale with impact, innovation, and integrity. We are proud of the trust our customers and partners place in us. With every project, we aim to exceed expectations, proving that experience, efficiency, and empathy can coexist to deliver world-class results.

Industry Expertise

Logistics

Vertex streamlines and enhances logistics operations with real-time tracking, order management, and last-mile coordination.

Hospitality & Travel

Vertex delivers seamless guest experiences through 24/7 multilingual reservations, booking support, and concierge services.

Fintech

Vertex empowers fintech companies with agile customer support, fraud prevention, and dispute resolution.

BFSI

Vertex supports BFSI institutions with secure, compliant customer service and KYC/AML operations.

Gaming

Vertex levels up player experience with 24/7 multilingual support across chat, email, and voice.

Health Tech

Vertex supports HealthTech providers with HIPAA-compliant patient support and appointment scheduling.

E-Commerce

Vertex empower e-commerce brands with scalable, end-to-end outsourcing solutions that optimize customer experience, streamline operations, and drive growth.

Featured Insights

Tech Vision 2025: What’s Next for the BPO Industry?

We’re dealing with new challenges and have access to awesome solutions like AI-driven analytics

10 insights into the future of intelligent automation

Enhancing eCommerce Catalog Management

Get The Strategic Expertise You Need - Beyond Basic IT Support!

Newsroom

Gagan Arora: Shaping the world of business with Vertex Global Services

Mr. Arora launched Vertex and expanded operations in the USA, UK, INDIA, PHILLIPNESS &NEPAL with an instinct of being solution-oriented, thinking out of the box and a sincere determination to hard work; he believes in investing in talent, technology and innovation that constantly strives in an evolving business landscape.