Our Mission
At Vertex Group, we help businesses grow smarter, faster, and stronger. Our goal is to be a trusted partner for companies looking to transform, scale, and succeed in a fast-changing world.
We believe the future belongs to companies that are inclusive, tech-driven, and people-focused. That’s why everything we do is built around innovation, global thinking, and real results.
Our Mission
At Vertex, our mission is to deliver exceptional customer service outsourcing solutions tailored to the unique needs of businesses across industries. Driven by innovation and a commitment to excellence, we strive to be the trusted partner for seamless customer experience.
Our Services
Customer Experience Management
We offer a comprehensive suite of Customer Experience services
- Multilingual Support
- Omni-channel Support
- Demand Generation
- Customer Experience Enhancement
- Data Excellence
- Demand Optimization
Analytics
We leverage expertise and data for actionable insights that fuel growth
- Speech Analytics
- Social Media Analytics
- NPS / CSAT Tracking
Managed Services
End to End HRO solutions to streamline your business
- Payroll Management
- Employee Benefits Management
- Recruitment and Onboarding
- Performance Management
- Training and Development
- Compliance Management
- Specialized Staffing Solutions
BIM & CAD
Empowering Architecture, Engineering, and Construction (AEC) firms to work smarter and faster
- Clash Detection
- 3D Modeling
- Quantity Takeoff
- 4D & 5D BIM Services
- Point Cloud to BIM Conversion
- BIM Coordination
- Construction Documentation
Customer Experience Management
We offer a comprehensive suite of Customer Experience services
- Lead Generation
- Data Processing
- Customer Tech Enablement
- Multichannel support
- Multilingual support
- Sales Conversion
Analytics
We leverage expertise and data for actionable insights that fuel growth
- Speech Analytics
- Social Media Analytics
- NPS / CSAT Tracking
- Business, Market & Competitive Intelligence
Managed Services
End to End HRO solutions to streamline your business
- Recruitment and Onboarding
- Payroll Management
- Specialized Staffing Solutions
- Performance Management
- Training and Development
- Compliance Management
- Employee Benefits Administration
BIM & CAD
Empowering Architecture, Engineering, and Construction (AEC) firms to work smarter and faster
- Clash Detection
- 3D Modeling
- Quantity Takeoff
- 4D & 5D BIM Services
- Point Cloud to BIM Conversion
- BIM Coordination
- Construction Documentation
Industries We Impact
Inspire Loyalty. Lead Your Industry.
Empower your brand with proven strategies from top innovators delivering human-first experiences that set you apart.
Industries We Impact
Empower your brand with proven strategies from top innovators delivering human-first experiences that set you apart.
When People Partner with Us
Awards & Recognitions
Working with the Best. Secured to the Highest Standards. Honored for Our Achievements and Values.
When people
Expect creative solutions, clear communication, and results tailored to your vision when working with us.
We’re Vertex
We turn clicks into conversations and browsers into believers.
Our Impact in Numbers
6+
Countries
8+
Years
40+
Languages
6+
Countries
9+
Years
40+
Languages
7+
Countries
9+
Years
40+
Languages
7+
Countries
9+
Years
40+
Languages
7+
Countries
9+
Years
40+
Languages
7+
Countries
9+
Years
40+
Languages
The Trusted Source for Ratings
Voices of Vertex
Behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarks grove right at the coast
Insights that spark Innovation
Our Media Stories
Vertex Group (Global Services) launches Vertex Technologies - The technology arm of Vertex Group
Business Standard
Gagan Arora: Shaping the world of business with Vertex Global Services
The Business Fame
Vertex Global Services partners with MSME Business Forum India
The Economic Times Business
Vertex Group and its exemplary leader have won World's Greatest Brands and Leaders 2021-22
Business Standard
Helping Businesses Navigate the Ever-changing Landscape of the Global Economy
